T & C's + Privacy Policy

Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Returns Policy

Divot Golf will happily assist customers who wish to return or exchange goods purchased from our website. All products for return or exchange must provide all the information requested on the RETURNS page. (here)

Exceptions

Unfortunately we cannot offer a refund or exchange on the following items:

·        Custom made products

·        Products that have been used

·        Products that have been wilfully damaged or changed.

Return/exchange of faulty goods

Faulty or damaged Goods Under Warranties: 
If the goods are being returned because they fail to comply with legal or manufacturers warranties, our Team will be able to advise you in regard to availability of a refund, exchange, repair agents or replacement of like product, in accordance with your rights as a customer under the Consumer Guarantees Act and the Fair Trading Act.

Copyright
All product and brand names mentioned on this website are trademarks of their respective owners, and any mention thereof on this website is for informational purposes only and does not necessarily constitute an endorsement or a recommendation thereof by Divot Golf Limited or its personnel. 

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the New Zealand and other copyright laws, and is the property Dox Products Limited, Trading as  Divot Golf Limited. Short name (DPL) or (Dg) The collective work includes works that are licensed to (DPL). Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with (DPL) or purchasing (DPL) products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with (DPL) or to purchase (DPL) products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorised by (DPL) in writing. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Trademarks
All trademarks, service marks and trade names of Divot Golf Limited used in the site are trademarks or registered trademarks of (DPL).
Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Divot Golf Limited disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Divot Golf Limited does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Divot Golf Limited does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Where statutory legislation prohibits the above limitations may not apply.
Limitation of Liability
Divot Golf Limited shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Divot Golf Limited has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors
In the event that a Divot Golf Limited product is mistakenly listed at an incorrect price, Divot Golf Limited reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Divot Golf Limited reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Divot Golf Limited shall issue a credit to your credit card account in the amount of the incorrect price.
Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Divot Golf Limited without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Notice
Divot Golf Limited may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Divot Golf Limited.
Miscellaneous
Your use of this site shall be governed in all respects by the laws of New Zealand. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Divot Golf Limited products) must be commenced within one (1) year after the claim or cause of action arises. Divot Golf Limited's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Divot Golf Limited may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Divot Golf Limited or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Participation Disclaimer
Divot Golf Limited does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Divot Golf Limited is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Divot Golf Limited reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Divot Golf Limited in its sole discretion.
Indemnification
You agree to indemnify, defend, and hold harmless Divot Golf Limited, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable legal fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third-Party Links
In an attempt to provide increased value to our visitors, Divot Golf Limited may link to sites operated by third parties. However, even if the third party is affiliated with Divot Golf Limited, Divot Golf Limited has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Divot Golf Limited. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Divot Golf Limited seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


Privacy Statement

INTRODUCTION:

We want our users to always be aware of any information we collect, how we use it, and under what circumstances, if any, we disclose it.

WEBSITE ADMINISTRATION

Business name: Divot Golf 2016 Limited
Address:18a Everest Avenue
City: Havelock North
Region: Hawkes Bay
Postal Code : 4130
Country: New Zealand
Website URL: http://www.divotgolf.co.nz

INFORMATION COLLECTION AND USE

We respect each site visitor's right to personal privacy. To that end, we collect and use information throughout our website only as disclosed in this Privacy Policy. This statement applies solely to information collected on this website. For each visitor to our website, our web server automatically recognizes no information regarding the domain or e-mail address. The information we collect is:

•    used to improve the content of our Web page.
•    used to notify visitors about updates to our Web site.
•    never shared with other organizations for commercial purposes.

This site collects cookies. (Definition of Cookies) In order to use this website, visitors and/or members are not required to complete our registration form. During registration a user must give certain contact information, but we never sell or give away this information. It is only gathered to contact the user about services on our site for which s/he has expressed interest. It is optional for the user to provide demographic information (income level, gender, etc.), and unique identifiers (username, password, etc.). Giving additional information helps provide a more personalized experience on our site, but is not required.) Registration is not required to enter our site. We have an order form. We require information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and possibly financial information (such as credit card number, expiration date). If we have trouble processing an order, we use the information to contact the user. This information is used:
•    for shipping and billing purposes.
•    to fill customer´s orders.
When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors of this feature through a pop-up screen on our site. We publish a newsletter (ezine), and we never sell or share our subscribers' email addresses. We operate online surveys, and we never sell or share our subscribers' email addresses

NOTIFICATION OF CHANGES

If we decide to change our privacy policy, we will post those changes to:
•    this privacy statement.

CONFLICT RESOLUTION

We are committed to resolving disputes within 24-48 hours. If problems arise, users may contact us by
•    email.
•    telephone.

CONTACT INFORMATION

If site users have any questions or suggestions regarding our privacy policy, please contact us at:

Email info@divotgolf.co.nz
Phone 021 977 393
Website URL: http://www.divotgolf.co.nz